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Enterprise News
Mitel are the largest provider of Cloud communications....more it would be useful to have a little more UK related information as the MX-One Cloud is a new offering targeting large and more complex enterprises and therefore more relevant to this community.
Mitel positioned as leaders in the August 2015 Gartner UC report. See summary of the report here
Gartner report on UC can be provided via the Mitel website. to request a copy click here.
Mitel announces the 6800i range of SIP phones, more.
Merger completed ahead of schedule press announcement 02/03/14
Mitel and Aastra Technologies agree merger more
Latest Analyst report from Info Tech rate Aastra highly in IPT and UC solutions capability.  Click here

Full report will be made available to members in the portal.

May 2013... Latest version of Solidus launched by Aastra (details
 General Aastra UK News
For the latest Aastra UK press releases click here
Procoms Training
Aastra have certified Procoms Training Solutions to deliver a range of end user training options covering the entire range of Aastra Enterprise platforms. (details
Other User Groups
 Aastra User Group USA  link
 Aastra User Group Sweden  link
Aastra User Group Norway link
 General Publications...
Latest Comms publications and resources from Ericsson ... more


Notes and slides from AEUG Sept Meeting AEUG Meeting notes and presentation slides from September are published in the members area.
Notes and slides from AEUG April Meeting AEUG Meeting Notes and presentation slides from April are published in members area.
Notes from January Mitel/AEUG meeting Mitel/AEUG January Meeting notes and slides are now published in the members area.
Solidus Notes from September Solidus Workshop notes September 2014 in members area
July AEUG presentations July AEUG presentations published in members area.
Mitel announce their common portfolio strategy (full presentation in the members area)
March 2014 presentations now published in members area.
November AEUG presentations now published in the members area.
July 2013 Aastra User Conference Workshop and Presentations materials are available in the members area.
AEUG LinkedIn closed group. New LinkedIn group being launched for users only. This will enable users to discuss and raise issues within the AEUG community, it will be a closed group and therefore for 'your eyes only'
Workshop on BluStar and UC integration with Lync session notes available to members.
Presentation notes from April 2013 available in the portal to members.
Presentation notes from November 2012 available in the portal to members.
Presentation notes from the June 2012 AGM are available to members via the portal.
Presentation notes and support slides from the 9th of February available for the members.
Presentation notes from the 29th September 2011 published for member access.
Presentations from the May User Group AGM are published for members along with additional presentation materials from the July Aastra Day.
User group meeting from the 17th February summary notes and presentation materials available for members to download (23/2) 
Aastra have a plan for delivering UC that will deliver real benefits, rather than the 'Fantasy UC' being offered by many others .... article Aastra’s “overlay” strategy, which allows Aastra’s productivity applications to run on top of customers’ legacy equipment. Aastra’s “Immediate productivity without immediate replacement” philosophy allows customers to migrate at their own pace with minimal up-front capital outlay. This provides investment protection and assurances for customers of the companies that have been acquired, and is a prime reason why many of Aastra’s customers have been using their products for over 20 years.

Aastra France are conducting a series of surveys on Collaborative Unified Communications to identify the current take up, and the drivers and obstacles. We think the results are similar to what you would expect if you undertook the study in the UK.

The survey results are published in the portal.

Aastra Day Downloads Sept 2010 September 2010 Aastra Day summary and presentations available for members download. 

Gigabit ethernet for your IP Phone ... WHY?  ...   more

How many phones does your enterprise need? An interesting discussion from VoiceCon talking about a question that is also a green issue  Select the video podcast (link) 
April AGM meeting notes and information downloads available from the 16th May.
Aastra launch a new program targeted at promoting the Enterprise Solutions Portfolio  to the UK ICT consultant community. It is a sign that Aastra are going to be very active in the marketplace in 2010. This programme is launched to coincide with the new MX-ONE version 4 and the award winning Solidus 7 platform.
Finding out more about Version 4 - Damovo have organised a briefing 'TAKE 5' on the 16th March to be held in London.  Contact your account manager (Damovo customers) for more details.
Dec 3rd Meeting presentations and summary now published in the members area. (15th Dec)
MX-One version 4 successful UK field trail completed. Formall launch December 14th,  available from the new year.  Talk to your partner about upgrade options and the offer from Aastra running until June 2010.
Solidus version 7 formally launched by Aastra, contact your partner for further details.
DNA will not be supported on the Aastra MX-One TSE platform from version 4 onwards. It will remain as an option however on the MX-One TSW platform.
Materials from the 10th September Aastra Day now available in the web portal for members.
AVST supply Messaging platform for the Aatra MX-One Unified Messaging - still an under utilised business tool? AVST have agreed to provide free advice to user group members in order to help us get the most from our existing messaging investments on MX-One.  We have now added a Messaging resource page to help members seek advice and access useful support materials on Messaging.
April AGM notes and slides published in the members area.
Feb 5th user group meeting notes and downloads now published in the members area. You will need to log in to access.
MX-ONE TSE Version 3.2 launched by Aastra into the UK. Highlights of what new functionaility that includes are now available in the members area.
DNA lives - Aastra have reversed the Ericsson phaseout decision for DNA. Yes, they have listened to the users; a really positive indicator Aastra are much more customer centric. More details in the members portal.
Presentation materials from the 11th of September Aastra Day are available from Wednesday 17th September in the members area.
Main Sales and Service partners for Aastra MX-ONE

There are a number of partners claiming to be able to look after  MD110 / MX-ONE systems. The Aastra list is not that helpful either. After a number of complaints from end users we have published who we understand are the approved main choices out there today (published on the partners page).

It consists of a  sales and service partner schematic for the 'approved' suppliers to end users Aastra MD110/MX-ONE. If anyone feels there are additions to make or if you would like to comment on the information please contact us.

Over the next few months we will be changing some of the content areas and gracefully upgrading the site. This work should be completed by the end of July. We will also undertaking a contact program over the June-August period to seek direct feedback on issues challenging all of us today.
It is official... as of the 1st May the Ericsson Enterprise unit is part of Aastra.
AGM presentation slides available from the 2nd May to members.
Presentation and workshop materials from February 7th meeting now available in the members portal.
Latest slides from Dec 5th Meeting  now available in the members portal.
Ericsson Enterprise have complete a series of launch events in the UK for the new Enterprise Multimedia Server (EMS), a pure SIP based softswitch catering for the 50-500 user market. General Availability from the end of December.
Enterprise Multi-Media Server from Ericsson

Ericsson Mobile gateway brings FMC to non-Ericsson IPBXs in the latest release.

Ericsson and Microsoft have launched a fully integrated, mobile, unified communications experience for business users at Microsoft’s worldwide Unified Communications Launch 2007 in San Francisco using the mobility gateway.  The OCS integrated solution is due for lauch Q1 2008.... more

Ericsson Dialog 5446 IP telephone

The new 5000 series is launched with the 5446 IP phone. Availability date for ordering the 5446 is December 17th. General info available in presentation material from AGM (Ericsson Update) and in terminal section. Contact your sales partner for further information.

Presentation material from the Ericsson Day held in London on the 13th September now available for download from the members area.
May User Group Presentations available in the user group portal. Theme of the meeting was Fixed Mobile Convergence. Login to access presentation material.
Enterprise Multi-Media Server from Ericsson Ericsson add the Enterprise Multi-Media Server (EMS) solution to their portfolio.
Ericsson VIPr Ericsson Enterprise launch the Virtual Presence (ViPr) Video Conference with both desktop and conference room options. SIP based with H264 coding standard for the highest quality of performance.
Solidus e-Care V5 announced. Further information in the portal. 
CCM phase out end of May 2007.  What does this mean to existing users and what options do you have? Further information in the portal.
February 8th User Group presentations from the meeting now available in the portal for download.
MX-ONE version 3 launched into the UK market. Presentation information available in the members area. Ericsson  presented further information at the February user group meeting.
A new range of terminals on the horizon; the 5000 series. Expected  mid 2007 ...  more
The new IPLU is launched with MX-ONE™ Telephony Switch (i.e. BC13) providing 4 times the capacity of the old ELU 32. For those looking for enhanced IP phone features this is worth considering. Ericsson are offering a trade- in deal on ELU32. For full details contact your sales partner. 
Interest article

Communications holds a key role in business but it is only one part of the picture, this article highlights the importance of ensuring deployment does bring with it tangible performance improvements.  Sourced from the BBC web site (article) 

Ericsson have always been advocates of flexible / mobile working, is there more they could do to help businesses use the technology .... comment? 

New Mitel Logo




AEUG has voted at the September meeting to merge with the existing Mitel user group to form a new combined user entity from the beginning of 2016. All members will be kept informed during the process. 


Mitel launch their latest versions of MX-One and Solidus platforms in the UK.


Mitel positioned as a Leader in Gartner's Magic Quadrant for Unified Communications.....

A great big tick in the box from the leading analysts for the new merged organisation and the strength the MX-One and Solidus platforms bring to the Mitel family.

Mitel new end user interfaces for MX-OneFind out about the new MiCollab 7 at the September meeting.  








 Next Meeting... TBA
Download resources from the September meeting now available in the portal.

Workshop activity in planning...
  • Solidus 9
  • MiCollab 7

If you would like to attend a workshop please register your interest and we will contact you. We are currently planning a series of sessions starting with a Solidus 9 workshop conducted in a north west location. Timing of the workshop is dependent on the availability of V9 as a Beta release from Mitel. 
We expect to follow up with further workshop activities to augment our existing planned meeting gatherings.



One of our existing users is looking for NIU cards for their existing old hardware platform.

Can anyone help? Contact us for details.

Update us with your current system information click here
Latest Software release info
  • MX-ONE TSE V6 SP2 
  • Solidus 9



Check with your servce partner to ensure they are approved to the lastst versions.